IF I ALREADY HAVE A STAND UP DESK WHAT ARE MY OPTIONS?
The WALK-1 TREADMILL is designed to supplement existing stand up desks that are at least 40” wide and do not have a crossbar below one foot above the floor.
IF I DO NOT HAVE A STAND UP DESK WHAT ARE MY OPTIONS?
You can purchase the WALK-1 TREADMILL DESK which includes both a height adjustable standing desk and treadmill.
- HOW EASY IS THE WALK-1 TREADMILL TO MOVE?
The WALK-1 TREADMILL has specially designed wheels that carry most of the weight of the treadmill and engage immediately when you lift from the rear making it the easiest treadmill desk platform to maneuver.
- DOES THE WALK-1 TREADMILL STOP WHEN I GET OFF?
Yes, the WALK-1 TREADMILL stops immediately every time you step off. And, unlike competitors, will stop at any speed (most treadmill desks will not stop if you are going less than 1 mph). An added safety benefit is that the WALK-1 TREADMILL will not start unless someone over 70 lbs is standing on it, making it especially safe around children.
- IS THE WALK-1 TREADMILL EASY TO RESTART IF I STEP OFF?
If you step off to take a break simply press the controller wheel when you get back on to resume at the same speed.
- HOW DOES THE UNSIT APP WORK?
The App works with both Android and Apple phones. Simply download the App, place it on the desk, open it and tap the “connect” button (Make sure your phone’s Bluetooth is on).
- WHAT DOES THE UNSIT APP TRACK?
The App tracks steps, distance, time, calories, standing time and Total UnSit Time, which is the total time you walked and/or stood on the WALK-1 TREADMILL. The App automatically sends its data to Apple Health and/or to your Fitbit account.
- CAN I USE SOMETHING TO SIT ON THE WALK-1 TREADMILL IF I CHOOSE TO?
You can use a stability ball or a stool or even a chair. We do not recommend using a chair with wheels for safety reasons.
- HOW LONG CAN I USE THE WALK-1 TREADMILL DESK PER DAY?
The WALK-1 TREADMILL DESK is designed for commercial use, and therefore can be used all day.
- THE STEP COUNT AND DISTANCE COVERED ON THE UNSIT APP DOESN’T AGREE WITH MY FITBIT OR APPLE HEALTH APP.
The UnSit App is most accurate because FitBit and Apple Health just estimate steps using the accelerometer in their device to sense the swing your arm. From that step count they estimate distance covered assuming you covered about 2.3 feet per step. However the UnSit App receives exact data from the treadmill. The treadmill senses each foot strike and transmits each step to the App. The treadmill accurately measures distance the belt has moved and transmits the distance separately to the App. NOTE: When walking on a treadmill desk, people tend to walk MUCH SLOWER than a person outside striding for exercise. Outdoors, people tend to walk about 3 mph and so the estimate of 2.3 feet per step is true. But on a treadmill desk people tend to walk at about 1 mph thus the distance they cover per step is probably about half that of someone walking fast outdoors and therefore the discrepancy in data shown on your FitBit or Apple Health App.
IS THERE A WARRANTY?
Yes, UnSit under desk treadmills come with the following warranties, valid in the United States and Canada only.
FRAME – Lifetime
All other parts – 3 years
Labor to replace parts – 1 year
More info about the UnSit warranty can be found on page 13 of the UnSit owner's manual.
How are UnSit products shipped?
We ship our products from our warehouse in Los Angeles. The WALK-1 Treadmill ships by common freight carriers. We choose the best carrier based on your location. Allow 3-5 days to reach the west coast destinations and 5-7 days to reach east coast destinations. The WALK-1 is packaged in a sturdy carton. Our shipping department straps the treadmill to a wood pallet for secure handling by the freight companies. Once we ship we will email you the name of the freight company and a tracking number (aka; PRO number). The freight company will call you to schedule a delivery but you can speed things up by calling the freight company when you receive your tracking number and schedule a delivery date. The truck driver is only obligated to deliver the pallet onto your property. Sometimes they will help move it all the way inside but typically they will leave it on your driveway or move it into a garage if easily accessible.
Once on your property, cut the black bands that hold the treadmill to the pallet. You can either unpack the treadmill and wheel it in on a dolly or on the treadmill’s front wheels, OR, two people can carry the whole box inside by lifting the carton by the yellow bands, then unpack it once inside. In some cases, it is better to move the treadmill in while it is still in the carton as you can drag the carton on its side and the treadmill will be protected. In other cases it is better to remove the treadmill from the carton outside and have two strong people carry and wheel it in.
The DESK-1 is packed in TWO boxes, one containing the desk top surface and the other containing the desk frame. If you purchased the DESK-1 together with the WALK-1 Treadmill we will strap the DESK-1 to the top of the WALK-1 Treadmill carton and strap all three boxes to a wood pallet and ship the palette with a common freight carrier. See the paragraph above. If you purchased the DESK-1 by itself we will ship it with FedEx Ground courier service.